Terms of use and privacy Policy

Who we are

Our website address is: https://basketballprobase.com.


Before using this product, please read the following carefully:
Your PROBASE and your portable basketball hoop MUST be assembled and installed according to the instructions. Failure to comply with the instructions may result in SERIOUS INJURY.
PROBASE Inc. is not responsible for any health or safety concerns or any material breakdown once the buyer has installed the PROBASE. If any harm or material breakage is incurred, the user accepts all responsibility.
Once your portable hoop is installed in the PROBASE, NEVER hang on its rim, on its net or on any other part of your equipment, including the backboard and its support braces. Check the stability of the system before each use.
Check the condition of the PROBASE before each use (loose screws, excessive wear, signs of corrosion and steel distortion)
Tighten, adjust or replace defective components before each use.
Do not use the PROBASE system on days of strong winds and/or storms.

Terms of use

Welcome to PROBASE Inc. Website. PROBASE Inc., is located in Quebec, Canada.
By accessing this Website we assume you accept these terms and conditions in full. Do not continue to use PROBASE Inc.’s Website if you do not accept all of the terms and conditions stated on this page.
Although PROBASE Inc. takes all possible steps to ensure the accuracy of the information included in this Website, no assurance is given that information or material on this Website is up-to-date, accurate, error-free or complete. PROBASE Inc. takes no responsibility for errors or omissions in the content of this Website, including those relating to our product description, pricing, and availability. We reserve the right to correct, change or update information at any time without prior notice and this information will become effective immediately.

Illegal or Prohibited Use
It is strictly forbidden to access or use this Website for illegal purposes or purposes that would go against the Terms of Use. Cybercrime, in any form, will be reported to the relevant authorities.

Privacy Policy
We will not disclose any personal information to any third party (excluding our partner, STRIPE in order to provide you with the products you request or that have been ordered to process or collect payments for our products).

Email Communications
PROBASE Inc. does not guarantee the privacy and safety of your email communications. Email communications are not confidential and can be intercepted. PROBASE Inc. will not be held liable for any damage that may be caused to you or someone else through the transmission of an email containing personal or confidential information to or from PROBASE Inc.

Intellectual Property
The content of this Website, basketballprobase.com, is owned by PROBASE Inc. based in Quebec, Canada. All materials, including, but not limited to, the text and images displayed herein and their arrangement are owned by PROBASE Inc. The Materials on this Site may not be copied, distributed, republished, uploaded, posted or transmitted in any way, without the prior written consent of PROBASE Inc. Modification or use of the Materials violates PROBASE Inc. intellectual property rights. No other permission is granted to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter or modify the Materials, hyperlink other Websites to this Site, or to use PROBASE’s trademarks for any reason.

No Liability
The use of this Website and its services, is at your own risk.
Applicable Laws and Laws Governing the Website
You agree to comply with all laws and rules applicable. The applicable laws of the province of Québec and laws of Canada govern the Terms of Use, as well as all related operations.

Shipping / Refund / Warranty

Door to door shipping with mandatory signature
$19.99 USD in USA (48 states) and Canada
UPS Ground service
Within 12 days (up to 20 days in remoted regions)

Refund/Return Policy
Shipping charges cannot be refunded.
A products in “new condition” may be returned to us within 30 days of placing an order. In order for product to be considered in “new condition”, it must be unused, unassembled, and contain all original product packaging and accessories. All returns will be charged a 20% restocking fee.
You must return the PROBASE using your own carrier and you must pay for shipping.

PROBASE, Inc. offers a warranty on all of our PROBASE parts. This warranty covers any manufacturing defect for 1 (one) year. Any part damaged by an improper use or an accidental breakage is not covered by the warranty.
To file a warranty claim, please take a minimum of three digital photographs showing the damage to your PROBASE from various angles.
Please write a brief description explaining how the damage occurred to the product, along with your phone number and your shipping address. Include the digital photographs and a copy of your dated sales receipt, and e-mail to this address: info@basketballprobase.com (mention “warranty claim” in the object of the email)
Once the manufacturing defect(s) confirmed by PROBASE Inc. , PROBASE, Inc. will return, free of charge, the replacement part(s) to the buyer.

Intellectual Property

Protecting Our Product – Patent Pending
Basketball PROBASE is an unique invention protected by an International PCT (Patent Cooperation Treaty) according to a WIPO (World Intellectual Property Organization) file application.
PROBASE takes great pride in its innovation, quality, design, and manufacture of its product and property. Our Patent Pending (International PCT) provides protection and exclusivity to our invention. PROBASE will prosecute those who infringe on these rights.

Protecting our name Trademark.
The name “Basketball Probase” has applied for a registered trademark application in USA and Canada.
Basketball Probase trademark may be used only with the written permission of PROBASE, Inc.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.